Shipping Policy

Thank you for shopping with Priyanshu Woodcraft. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully.

1. Order Processing Time

All orders are generally processed within 1–3 business days after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Processing time may vary for customized or made-to-order products.

2. Shipping Time

Standard delivery usually takes 3–7 business days depending on your location.
Delivery timelines may vary for remote or difficult-to-reach locations.
Customized or made-to-order products may require additional processing and delivery time.
Delivery timelines are estimates and may be affected by circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges will be displayed at checkout before payment.
Free shipping may be offered on selected products, locations, or promotional offers.
Shipping charges may vary depending on the delivery location, product size, weight, or applicable shipping service.

4. Order Tracking

Once your order has been shipped, tracking details may be shared with you through:

SMS
WhatsApp
Email, if provided

Customers can use the tracking number provided to check the delivery status of their order.

5. Delivery Delays

We make every effort to deliver orders within the estimated delivery time. However, delays may occur due to circumstances such as:

Courier or logistics company delays
Natural disasters or adverse weather conditions
Incorrect or incomplete address provided by the customer
Public holidays
Transportation disruptions
Other unforeseen circumstances

Priyanshu Woodcraft is not responsible for delays caused by third-party courier or logistics services.

6. Incorrect or Incomplete Address

Customers are responsible for providing a correct and complete shipping address and contact details while placing an order.

If an incorrect or incomplete address is provided:

Delivery may be delayed or unsuccessful.
The package may be returned to the sender.
Additional shipping charges may apply for re-delivery.
Any additional charges resulting from an incorrect address may be payable by the customer.

Please carefully verify your delivery details before completing your order.

7. Damaged Package or Product

If you receive a package that appears damaged or the product is damaged during delivery:

Please contact us within 24 hours of delivery.
Share clear photographs and/or videos of the outer packaging and damaged product.
Keep the original packaging and product safely until the issue has been reviewed.

We will review the issue and provide appropriate assistance in accordance with our Refund & Returns Policy.

8. Delivery Confirmation

An order will generally be considered delivered once the courier or delivery partner records the package as successfully delivered to the provided shipping address.

If you believe your order has been marked as delivered but you have not received it, please contact us as soon as possible so that we can assist you.